Job Description

Job Description

Job Description

SUMMARY: Provides confidential, prompt, efficient and accurate customer service on both the teller line and the platform. Performs most duties with moderate supervision. Looks for opportunities to meet customer needs by offering suitable products and services. Recognizes that the customer is at the center of everything we do. Respects the team approach to creating an atmosphere of positivity, success and efficiency for the best customer experience and for the professional satisfaction of each co-worker.

ESSENTIAL FUNCTIONS:

· Maintains a teller drawer, settling daily within policy guidelines

· Oversees branch cash including teller and branch settlements

· Participates in ATM settlement and other general maintenance tasks

· Understands products and services and how to offer them to a customer

· Recognizes opportunities to refer customers to other areas of our Bank

· Provides general account maintenance services to meet customer needs

· Makes outbound phone calls for service and sales opportunities

· Focuses on achieving assigned goals

· Opens accounts preparing all related documentation

· Follows our BSA and other Compliance related policies

· Participates in completing daily branch tasks

· Trains and guides others in the branch to provide extraordinary customer service

· Owns customer issues and opportunities until the customer is satisfied

· Understands the basics of lending, assisting customers with their consumer loan needs

· Provides leadership in the branch as needed

· Performs other duties as assigned

REQUIRED EDUCATION, EXPERIENCE, AND SKILLS:

· High school graduate or equivalent.

· Customer service experience preferred.

· Cash handling experience preferred.

· Strong verbal communication skills.

· Ability to interact positively with internal and external customers.

· Ability to multitask.

· Ability to work well in a team environment.

 

Company Description

We are a locally-owned independent bank serving southern Delaware since 1990. Our employees all live, work, and play here. We know our neighbors and help them as we all try to make this community a great place to live. We are members of the local churches, chambers of commerce, civic organizations, and little leagues. We participate in the local schools, parades, highway clean-ups, and local charities. These are all elements that contribute to making a strong community. At County Bank, we lend to local businesses and residents. We consider it a privilege to work with you and look forward to helping you to meet your financial needs in the future.

County Bank was chartered in 1990 and opened its doors for business July 9, 1990. This full service branch located at 19927 Shuttle Road, Rehoboth Beach, Delaware also serves as the corporate headquarters for the Bank.

On July 15, 1991, County Bank opened a full service branch at 25933 School Lane, Millsboro, Delaware. This branch is located in one of the most rapidly growing retirement areas in Sussex County.

On July 5, 1994, County Bank opened a full service branch at 100 East Masten Circle, Milford, Delaware. Milford is located in two counties giving us a presence in Kent County as well as Sussex County.

On July 23, 1999, County Bank opened a full service branch at 36754 Old Mill Road, Millville, Delaware. This branch gives us a presence in the south-eastern part of the county.

On September 24, 1999, County Bank opened a full service branch at 13 N. Bedford Street, Georgetown, Delaware giving us a presence in the center of the county.

On September 18, 2002, County Bank opened a full service branch at 1609 Savannah Road, Lewes, Delaware.

On December 9, 2004, County Bank opened a full service branch at 140 Broadkill Road, Milton, Delaware in order to give County Bank more presence in Sussex County.

County Bank’s success clearly demonstrates how much we have achieved since our beginning. We are deeply grateful to our employees and Board of Directors for their unfailing and dedicated service. Equally important, we are most grateful for the loyalty and confidence that our customers and shareholders continually give in support of our independent community bank.

Company Description

We are a locally-owned independent bank serving southern Delaware since 1990. Our employees all live, work, and play here. We know our neighbors and help them as we all try to make this community a great place to live. We are members of the local churches, chambers of commerce, civic organizations, and little leagues. We participate in the local schools, parades, highway clean-ups, and local charities. These are all elements that contribute to making a strong community. At County Bank, we lend to local businesses and residents. We consider it a privilege to work with you and look forward to helping you to meet your financial needs in the future.\r\n\r\nCounty Bank was chartered in 1990 and opened its doors for business July 9, 1990. This full service branch located at 19927 Shuttle Road, Rehoboth Beach, Delaware also serves as the corporate headquarters for the Bank.\r\n\r\n On July 15, 1991, County Bank opened a full service branch at 25933 School Lane, Millsboro, Delaware. This branch is located in one of the most rapidly growing retirement areas in Sussex County.\r\n\r\nOn July 5, 1994, County Bank opened a full service branch at 100 East Masten Circle, Milford, Delaware. Milford is located in two counties giving us a presence in Kent County as well as Sussex County. \r\n\r\nOn July 23, 1999, County Bank opened a full service branch at 36754 Old Mill Road, Millville, Delaware. This branch gives us a presence in the south-eastern part of the county.\r\n\r\nOn September 24, 1999, County Bank opened a full service branch at 13 N. Bedford Street, Georgetown, Delaware giving us a presence in the center of the county. \r\n\r\nOn September 18, 2002, County Bank opened a full service branch at 1609 Savannah Road, Lewes, Delaware. \r\n\r\n On December 9, 2004, County Bank opened a full service branch at 140 Broadkill Road, Milton, Delaware in order to give County Bank more presence in Sussex County. \r\n\r\n County Bank’s success clearly demonstrates how much we have achieved since our beginning. We are deeply grateful to our employees and Board of Directors for their unfailing and dedicated service. Equally important, we are most grateful for the loyalty and confidence that our customers and shareholders continually give in support of our independent community bank.

Job Tags

Local area,

Similar Jobs