Job Description

at HealthEdge Software Inc in Dover, Delaware, United States

Overview

Overview:

As part of the Content department, the Copy Editor will be responsible for ensuring that all of Wellframe’s evidence-based care programs and advocacy content meet the highest standards for quality and consistency. The Copy Editor will review Wellframe’s English language content for correct grammar, formatting, and style guide adherence, as well as to confirm proper functionality of any interactive content elements. This content is delivered to patients on mobile devices and addresses a wide variety of health needs from chronic disease management to weight loss and stress reduction. This role will also support the translation and localization process by performing non-semantic review of translated programs to verify correct formatting and functionality. While this role sits within the Content department, and reports to the Communications and Translation Manager, the Copy Editor should expect to regularly collaborate with and support other departments in aligning other customer- and patient-facing content with Wellframe’s style, plain language, and health equity principles.

About Wellframe:

With Wellframe , we reimagine healthcare relationships through a new approach that uses high-tech to deliver the high-touch support people need, when and where they need it. We call it Digital Health Management. Our comprehensive suite of Digital Health Management solutions for care management, advocacy, and navigation help organizations forge more meaningful connections with members, across their healthcare journey. Wellframe was founded to counter a pressing industry problem: the healthcare system has struggled to find ways to support people in between care settings, at scale. We believe health plans are in the best position to advocate for their members as they navigate their health and care, but know that technology alone can’t help us achieve this ambition. That’s why our team of physicians, clinicians, public health experts, data scientists, engineers, and healthcare industry experts ensure our patented technology works in service of the person-to-person connections that make healthcare work best. The complete suite of solutions from HealthEdge delivers a digital foundation for payers specifically designed to fuel a digital transformation, reduce costs, and improve both clinical outcomes and the member experience.

What you will do:

+ Review English language content for correct grammar, formatting, functionality, and style guide adherence (50%)?

+ Support the maintenance and expansion of internal style guide (20%)?

+ Perform non-semantic review of translated content to ensure proper formatting and functionality (15%)?

+ Support development and implementation of company-wide copy editing workflow (10%)?

+ Support other Content team members in the organization, modification, and revision of Wellframe content on an as-needed basis (5%)?

What you bring:

+ B.A. in English, Communications, or similar degree OR 2-3 years’ experience editing/proofing content?

+ English language fluency?

+ Experience with XML or HTML is preferred?

+ Experience editing educational materials and/or health technology products is preferred?

+ Experience editing other languages a plus?

+ Additional language fluencies a plus, particularly Haitian Creole, Spanish, Portuguese, or Chinese?

+ Strong written and oral communication skills?

+ Attention to detail in editing of patient-facing written and audiovisual education materials?

+ A self-starter who can manage their own daily workload, operate well under pressure, and balance competing priorities?

HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.

Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the US

Type of Employment: Part-time, contract

Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

+ The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

+ Work across multiple time zones in a hybrid or remote work environment.

+ Long periods of time sitting and/or standing in front of a computer using video technology.

+ May require travel dependent on company needs.

The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check.

HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.

\#LI-Remote

Job Locations US-Remote

ID 2024-4467

Category Hidden (28999)

Position Type Full-Time

HealthEdge provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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