Job Description

CUSTOMER SUPPORT ITALIAN-FRENCH

Location: Gent Salary/Rate: An attractive salary Type: Temporary Closing Date: Job Reference: 1084962 **Your new role** In this job, you work as a part of the uptime coordination team where you give road assistance to drivers. You do this by acting as the link between customers, drivers and dealers in order to find the best solution to get the vehicle back on the road as soon as possible. You look for acceptable solutions for logistical and technical problems related to the breakdown and follow up the status until the repair is finished. You keep all the different parties up-to-date about the progress, which you do in a proactive way. You work in a dynamic and international environment with colleagues from all over the world. **What you will need to succeed** For this job as customer service support you are fluent in English, Italian and French. Spanish is a plus. You are customer-oriented with good communication skills. You have good skills in MS Office applications and after an intensive training you are willing to work in a shift system (morning, afternoon, night, weekend). **What you will get in return** Our client offers you an interesting, diverse and challenging job in an international, multicultural work environment. You will get intensive education and learn a lot on the job. You will work on a fulltime basis for a salary in correspondence with your experience. On top of this salary, you also receive extra compensation to work in a shift system. This is a temporary position with chance of prolongation. **Your new company** Our partner Volvo Group is one of the worlds leading manufacturers of trucks, buses and engines with brands such as Volvo, Renault Trucks and Volvo Penta. **What you need to do now** Contact: Ellen Geudens Office: Hays Gent, Oudenaardsesteenweg 13-15 Phone: 09 266 11 98 Email: ellen.geudens@hays.com

Job Tags

Full time, Temporary work, Shift work, Night shift, Weekend work, Day shift,

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