Job Description

We are looking for a dynamic and experienced B2B Ecommerce Manager to lead the development and implementation of our e-commerce strategy from the ground up. You are a highly technical individual who can collaborate effectively across departments to drive growth and enhance the customer experience.

In this role, you that will drive the development and customer adoption of e-commerce for Brightspeed Business. You will have experience creating and implementing a B2B e-commerce solution in the telecom industry. You can’t be afraid to do hard work and collaborate extensively with other key teams (sales, product, IT, etc.). You will also evaluate ongoing results of the customer’s digital journey to buy online and recommend/drive improvements where necessary. Preference will go to candidates with experience in the telecom industry, with a deep understanding of B2B e-commerce best practices and technologies. If you are a highly technical, e-commerce pro… please apply!

As the Ecommerce Manager, your duties and responsibilities will include:

Develop and execute a comprehensive B2B e-commerce strategy aligned with company objectives and market trends

Lead the selection, design, development, and optimization of our B2B e-commerce platform, ensuring seamless functionality and user experience

Identify and prioritize key features and functionalities to enhance the online purchasing process for B2B customers

Collaborate with cross-functional teams, including marketing, sales, IT, and product management, to align e-commerce initiatives with overall business goals

Utilize data analytics and customer insights to drive continuous improvement and optimization of the e-commerce platform, with a strong focus on results and reporting

Monitor and analyze key performance indicators (KPIs) to track the success of e-commerce initiatives, identify areas for improvement, and drive actionable insights

Develop and implement a robust reporting framework to communicate e-commerce performance metrics and insights to stakeholders at all levels

Job Tags

Permanent employment,

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Ecommerce Manager Job at Brightspeed, Charlotte, NC

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