Help Desk Job at Indotronix International Corporation, Harrisburg, PA

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  • Indotronix International Corporation
  • Harrisburg, PA

Job Description

Required Skills:

  • Experience with call tracking and ticketing software
  • Attentive to details and ability to be resourceful (using supplied documentation)
  • Ability to support users with limited knowledge of computers, software, hardware, and systems
  • Above average communication skills and telephone manner.
  • Excellent organizational skills
  • Basic User & Security Group Active Directory administration
  • Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 365
  • Experience with using and troubleshooting Office 365 within a network environment (permissions, calendar sharing, delegation)
  • You will be a self-motivated achiever who gains satisfaction from providing excellent customer service
  • 1+ years previous IT Service Desk and/or Call Center experience required.
***Saturday work from 8 AM - 12 PM is scheduled for once a quarter and management will give at least two weeks' notice beforehand.*** Indotronix is an Equal Opportunity Employer

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