Job Description

REQUIREMENTS: * High School Diploma or GED equivalent. * Able to pass criminal background check. * 6 months healthcare experience preferred. * Obtain QMHA status within 1 year of hire. * Preferred - Certified Mental Health Technician (CMHT) credentials from a nationally recognized certification board or obtained within 2 years of employment. * Preferred- Current American Health Association (AHA) Basic Life Support Card (BLS) or within 6 months of hire. JOB DUTIES: * Adhere to the Waterfall Community Health mission while performing assigned duties. Demonstrate the core values of Integrity, Respect, Accountability, Compassion, Partnership, and Collaborative Communication. * Participate in safety and QI projects as appropriate such as checking crash carts, expiration dates of materials and maintaining sharps containers. * Communicate effectively and professionally with patient communications including phone calls, MyChart messages, Well App messages, and in-person regarding panel management, cue medication refills, pharmacy coordination, clinical questions, and routing as appropriate. * Keeps accurate and timely records including documentation of all patient interactions appropriately in accordance with clinic policies, procedures, local, state, and federal guidelines. * Coordinate with the treatment team to ensure quality care including maintaining appropriate Electronic Health Records (EHR), documentation of vitals, review health histories, and provide screening tools as requested by the BH provider(s). * Maintain an unbiased, safe, and confidential environment for staff and patients while in the clinic including strict adherence to confidentiality as required by Health Insurance Portability and Accountability Act (HIPAA) standards. * Build positive rapport with a diverse patient population including those with developmental conditions, psychiatric diagnoses, and patients using substances. * Ability to adapt and respond with communication strategies to stabilize, slow, or reduce the intensity of a potentially high stress situation. * Performs other duties as needed to help drive our vision, mission, and organizational values. HOURS: Full time - Days PAY: \$21-\$27 per hour WORKSITE: Coos Bay/North Bend, Oregon

Job Tags

Similar Jobs