Job Description

About Client: The client provides information technology (IT) services, including business outsourcing, infrastructure technology, and application services. The application service offered by the company includes application development, maintenance, and support. The markets served by the company are financial services and insurance, healthcare, manufacturing, government, transportation, communications, and consumer and retail industries. Salary Range: $120K-$130K/Annum Job Description: Lead multiple aligned research teams to support adjacent products Independently and autonomously drives the development of new research studies based on understanding business strategy and knowledge gaps Drive product discovery planning, with design and product partners; inform future direction, including next generation vision, OKRs, roadmaps Structure, plan, and staff significantly complex research initiatives Design, administer, and report on these research studies, and produce associated materials (e.g. research agendas, discussion guides, generative exercises etc.). Contribute to strategic design deliverables such as strategy decks, customer journeys, visions of future experiences and evangelize these cross-product "blueprints" across teams Senior researchers in the shaping of their studies and findings to realize greater impact Lead cross-functional Design Thinking exercises using research findings as a starting point Identify UX metrics worth tracking Prepare and teach introductory training material on experience research, primarily for other user experience practitioners Maintain and uphold research practice and output standards across a Line of Business Support recruiting processes, reaching out to potential candidates, taking part in interviews Required Skills: Expert User Research skills across all forms of research (evaluative, generative, formative) Continued development in adjacent skills such as UX Writing, Information Architecture, and Interaction Design Advanced project planning and management skills Ability to lead a complex research study Prior work involves collaboration within design teams (with other designers, UX researchers, and content designers) and cross-functionally (Product Management, Engineering) Comfortable and confident when presenting work UX Research tools for diary studies, remote research, and usability testing About ApTask: Join ApTask, a global leader in workforce solutions and talent acquisition services, as we shape the future of work. We offer a comprehensive suite of offerings, including staffing and recruitment services, managed services, IT consulting, and project management, providing unparalleled opportunities for professional growth and development. As a member of our dynamic team, you'll have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success for our clients across diverse industries. If you are passionate about excellence, collaboration, and innovation, and aspire to make a meaningful impact in the world of work, come join us at ApTask and be a part of our mission to empower organizations to thrive. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com .

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