** Claims Adjuster**
**Job Category****:** Insurance Claims Adj **Requisition Number****:** CLAIM01143 Showing 1 location **Job Details**
**Description**
CopperPoint Insurance Companies has an exciting opportunity for a Claims Adjuster working in Seattle, WA. The Adjuster Investigate and process first and third-party claims in a timely, unbiased, and informed manner in compliance with Company policies, state laws and regulatory performance standards.
**Job responsibilities:**
* Evaluate and determine coverage for submitted claims and identify potential coverage issues.
* Conduct comprehensive liability claims investigations regarding moderate exposure accidents involving bodily injury and/or property damage.
* Set, adjust, and monitor reserves.
* Adjust and resolve first-party property claims of minor to moderate complexity submitted by insureds.
* Establish, review, document and maintain electronic claim files and assure progress toward resolution.
* Manage minor to moderately complex liability claims.
* Proactively maintain an electronic diary system.
* Provide prompt and professional responses to client-broker requests.
* Identify, investigate, and refer potential subrogation claims when applicable.
* Assess actual damages, negotiate loss settlements, and attend hearings and mediations as needed.
* Proactively identify and communicate discovered risks to Loss Control and Underwriting.
* Participate in claims adjuster training, continuing education and team roundtables as required by department goals and applicable law.
* Provide direction, assistance, and supervision to assigned clerical staff.
* Manage and direct outside claims counsel. Review submitted invoices for accuracy and payment consideration.
* Assign, direct and manage outside vendors.
**Qualification/Competencies:**
* High school graduate.
* Bachelors degree preferred, but equivalent industry experience will be considered.
* 3 5 years of experience in a commercial liability claims environment.
* Pursuit of insurance industry designations (CPCU, AIC, SCLA, etc.).
* Experience with Microsoft 365 products.
**Attributes:**
* Above average oral and written communication skills.
* Ability to work independently and remotely, as needed, in a team environment.
* Strong interpersonal skills.
* Effective negotiation skills.
* Experience with ClaimsXpress or Guidewire helpful.
* Some experience with property claims and some proficiency with Xactimate helpful.
* Experience in handling general liability and commercial auto claims.
* Ability to develop innovative solutions to emerging claim challenges.
Founded in 1925, CopperPoint Insurance Companies is a leading provider of workers compensation and commercial insurance solutions. With an expanded Line of insurance products and a growing ten-state footprint in the western United States, CopperPoint embodies stability for policyholders in Alaska, Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Utah, and Washington. CopperPoint Mutual Insurance Holding Company is the corporate parent of Arizona-based CopperPoint Insurance Companies, California-based Pacific Compensation Insurance Company, Alaska National Insurance Company, and other CopperPoint Insurance Entities.
CopperPoints culture of compassion extends to the community through employee volunteerism, corporate matching, Board service, program sponsorships and in-kind contributions. We empower employees by providing 12-hours of paid volunteer time annually and matching their personal contribution to the charities of their choice up to $500 per year. In 2019, CopperPoint employees reported 3,500 volunteer hours.
CopperPoint offers a competitive compensation package and comprehensive benefits package including major medical, dental, vision and a wide range of competitive benefits programs, generous matching contributions to your 401(k) plan, generous paid time off, tuition reimbursement and other education benefits and business casual dress. CopperPoint is an equal employment opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry or citizenship status, genetic information, pregnancy status or any other characteristic protected by state, federal or local law. CopperPoint maintains a drug-free workplace.
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