Job Description
About Voyager Therapeutics Voyager Therapeutics, Inc. (Nasdaq: VYGR) is a biotechnology company dedicated to leveraging the power of human genetics to modify the course of - and ultimately cure - neurological diseases. Our pipeline includes programs for Alzheimer's disease, amyotrophic lateral sclerosis (ALS), Parkinson's disease, and multiple other diseases of the central nervous system. Many of our programs are derived from our TRACER™ AAV capsid discovery platform, which we have used to generate novel capsids and identify associated receptors to potentially enable high brain penetration with genetic medicines following intravenous dosing. Some of our programs are wholly owned, and some are advancing with partners including Alexion, AstraZeneca Rare Disease; Novartis Pharma AG; Neurocrine Biosciences, Inc.; and Sangamo Therapeutics, Inc. For more information, visit
Voyager Therapeutics® is a registered trademark, and TRACER™ is a trademark, of Voyager Therapeutics, Inc.
Job Summary The
Director, IT Infrastructure is responsible for Voyager's Enterprise IT architecture, cloud & security. This individual is responsible for taking the lead to establish and optimize Voyager's next generation IT infrastructure environment and security. In this highly visible position, the
Director works in partnership with all aspects of Voyager's business, as a leader in Information Technology (IT) and continues the development & support of Voyager's IT Infrastructure function. As a member of the Voyager IT team the individual provides a broad range of services and support to the organization including networking, Cloud, HelpDesk technologies, corporate security and data access/governance.
Responsibilities - Responsible for network and server operations, system availability, and management of MSP Help Desk.
- Proactively plan, build, and run Enterprise IT infrastructure components, including endpoints, servers, cloud instances and containers, ioT devices, associated operating systems, network components, security tools, applications, and SaaS platforms.
- Leverage In-depth knowledge of Data Recovery, Business Continuity Plans, critical infrastructure management, incident response, vulnerability management, and data protection to ensure Voyager's security
- Responsible for IT processes and policies fulfilment, end-user communications and help documentation, fulfilment of regulatory compliance and change control.
- Responsible for the Administration of MS Active Directory, MS server's infrastructure (On-Prem/Azure), GPOs, NPS and variety of MS Domain services.
- Provides primary advanced technical support and guidance for the company as it pertains to Cloud First Network Engineering.
- Reviews existing network infrastructure and works with leadership to develop a roadmap of best practices and suggestions.
- Contributes and oversees the operations and maintenance of IT infrastructure including virtualization environment (VMware), storage, email, file, multiplatform servers, computerized laboratory equipment, security and network infrastructure, backup and archival systems, disaster recovery and Internet connectivity
- Responsible for the management and administration of cloud-based applications.
- Responsible for the management and growth of the Voyager IT infrastructure and staff, as well as oversight of 3rd party service providers on day-to-day operational work as well as project-based initiatives.
Requirements - Bachelor's degree (or equivalent degree) in Computer Science, Information Technology, or related technical field
- Minimum of 12+ years of experience in Information Technology with 5+ years of proven people management experience in a support organization
- Relevant certifications such as CISSP, CCNP, AWS Certified Solutions Architect, or ITIL are a big plus.
- Advanced degree (MS,MBA etc.) in Computer Science, Computer Engineering or a related discipline preferred,
- Previous experience working within a pharmaceutical or biotechnology environment strongly preferred, in support of GXP and non-GXP networking systems
- Experience with Cisco Meraki networking hardware/software
- Experience in Cloud computing - Azure, AWS and GCP
- Experience in Networking - Palo Alto, Cisco and Meraki
- Experience in Information Security - Security Framework on NIST and CIS18
- Experience with wireless networking fundamentals including site survey activities, high density planning/troubleshooting, and roaming ( 802.11a/b/g/n/ac , WPA2, 802.1x , EAP, 802.11r , PMK, OKC, 802.11e/WMM)
- Experienced knowledge in full stack networking, wireless site surveys, large campus network design, network security strategies, capacity planning, and common networking deployment challenges
- A/V - Meeting room technology - Experience implementing voice/video in a real-world multi-site environment preferred.
- Familiarity with UTM/security features and functionality (IDS/IPS, dynamic VPN's, content preferred.
- Experience in business systems requirements, roadmaps, implementation & operations in a Biotech setting - including R&D and TechOps
- Experience in Identity management, e.g., Okta or CyberArc
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